sluup01 · Preparation

Arrive prepared.

Access instructions, customer details and photos are available before arrival.

Step 1 of 5
Side-door access instructions with a photo and key safeCustomer photos and details of a heating fault
sluup field view on a mobile phoneSign in

sluupLink

Your service visit in one simple link

Live status & ETA

Real-time updates keep you informed.

Access made easy

Clear instructions and photos help our technician get in and get to work.

Share what matters

Add photos and notes to speed up diagnosis.

All the details

Everything about your visit in one place.

Be prepared

Quick steps you can take before we arrive.

We've got it covered

Our team follows a proven process so nothing is missed.

Aftercare you can count on

Summary, documents and follow-up—ready when you need them.

sluupLink01 · Before the visit

Follow the arrival live

A clear arrival window and current status keep you informed without another call.

sluupLink preview showing expected arrival from 10:30 to 10:50 and the on-the-way status
Current visit statusOn the way
Arrival 10:30 – 10:50Updated automatically
Step 1 of 4

sluupLink02 · Ready for the visit

Confirm access

A quick confirmation clears up questions and helps avoid an unnecessary journey.

Side door with access instructions and a key safe
Can we get in?Access available
ConfirmedSide door on the right · Key in the safe
Step 2 of 4

sluupLink03 · Share context

Send photos and details

Relevant photos and a short note help the technician prepare before arriving.

Three customer photos of a heating system with a note about a noise since yesterday
Customer noteNoise since yesterday
Sent · 09:183 photos attached to the visit
Step 3 of 4

sluupLink04 · After the visit

Documents and next steps

Keep the results and see what happens after the visit.

sluupLink preview with documents and next steps
Service report.pdfReady to download
Next step agreedFilter replacement recommended · Reply by Friday
Step 4 of 4

sluup01 · Preparation

Arrive prepared.

Access instructions, customer details and photos are available before arrival.

Side-door access instructions with a photo and key safeCustomer photos and details of a heating fault
Step 1 of 5

sluup02 · Work

Guidance through the visit.

Work orders, checks and required evidence guide the work.

Guided heating maintenance step with a measurement and required photo
Step 2 of 5

sluup03 · RoomGuide

Capture rooms on site.

Record room scans, surfaces, openings, dimensions and photos in their real location.

RoomGuide scan showing walls, openings, dimensions and located photos
Step 3 of 5

sluup04 · Documentation

Document as you work.

Capture photos, videos, measurements and findings where the work happens.

Documentation with a photo, measurement, finding, video and room context
Step 4 of 5

sluup05 · Handover

Complete the work. Share the result.

Results, documentation and next steps are ready for the office and customer.

Work-order handover through the visit record to the office and customer
Step 5 of 5

sluup01 · Customer context

The customer brings the context.

Details, photos, access instructions and preferred dates arrive with the customer’s request.

Customer details with access instructions, a photo, a description and ready-to-plan statusBenefit 1 of 4

sluup02 · Daily planning

Appointments, travel and capacity belong together.

See travel, breaks and available time together in the daily plan.

Daily plan showing three technicians, appointments, travel, a break and available capacityBenefit 2 of 4

sluup03 · Needs attention

See what needs a decision.

When something changes, sluup shows the consequence and the next useful action.

An appointment at risk, with the cause, impact and next actionBenefit 3 of 4

sluup04 · Service history

The context stays after the visit.

Documentation, results, findings and next steps stay connected to the work.

Connected service history from documentation and findings to follow-up work and the customer resultBenefit 4 of 4

One sluup experience for office and field work. Customers join through sluupLink.

Customers, technicians and the office work with the same context—from first contact through follow-up.

sluup technician visit view

sluupLinkCustomers

  • Informed and prepared
  • Important details shared
  • Access confirmed
  • Documents received

sluupTechnicians

  • Visit prepared
  • Customer details at hand
  • Tasks and instructions
  • Feedback captured

sluupOffice & dispatch

  • Requests at a glance
  • Plan and coordinate
  • Spot exceptions
  • Secure follow-up work
Fewer calls to the office
Fewer missing details
Better-prepared technicians
Fewer unnecessary return trips
Clearer follow-up and documentation
More follow-up work and revenue